All About Us:

Our team of dedicated casino enthusiasts devote their time to finding the best online betting sites on the web. We’re here to help you find bookies that have the best software, bonuses and graphics, and where you can rely on top notch customer service and an efficient range of banking option.

The 5Star team brings you the best online bookmakers, each thoroughly reviewed and put through its paces.

If they’re on the list, it means they have our 5 star approval and have shown us they can compete with the best bonuses, fastest pay-outs, widest range of games, great customer support and overall high entertainment value across desktop and mobile devices.

Read on to discover how we decide if an online betting site is worthy of 5 star rating.

To feature on 5Star, we review each casino to within an inch of its life, making sure we only include the very best Bookies. They need to earn their stars by showing they’re one of the very best places for UK players to bet.

In order to achieve a 5 Star rating we judge them on several topics, where we have a thorough checklist with questions like:

☆ Software/Games

Do they have sleek and fast design? Does it have fast loading times? Is it easy to navigate the site? Do they have a clear betting slip? Is it mobile/tablet compatible? Do they have a varied and extensive selection of markets and bets? Do they have competitive odds? Do they offer additional features such as cashout or inplay betting?

☆ Cashier

Is there a good selection of banking methods? Is the site secure? Is it easy to deposit funds? Are withdrawals processed quickly? Start to finish, is it an easy and quick process?

☆ Bonuses/Promotions

Are their bonuses competitive, engaging and easy to claim? Do they offer a Welcome Bonus or Free Bet for new players? Do they keep existing members happy with regular promotions and enhanced odds? Is it easy to understand their offers with clear terms and conditions? Do they reward their loyal players?

☆ Customer Service

Do they have an easy to use Help section? Do they have easy to find contact information? Is the information clear, including hours of operation, country codes etc.? Do they offer a variety of customer support methods – e.g. Email, Phone, Chat, Mail? Are they quick to respond? Do they offer good service? Are they polite? Are they knowledgeable?

☆ Overall

Before we give a betting site a 5 Star rating we’ll answer all the above questions and more, and we’ll need to get a big YES to all of them to issue a 5Star approval. Of course all bookies will also need to be mobile and tablet compatible and be UK regulated to meet specific standards for fairness, safety and security. Read our reviews for more info on each of the 5Starbettingsites.

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